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FAQ >
FREQUENTLY ASKED QUESTIONS
 

  WEBSITE:


WHY SHOULD I REGISTER ON www.retailsearch.it?

Online registration requires a few minutes and allows you to:
- become part of our database
- apply directly online for open positions

I TRIED CREATING AN ACCOUNT BUT I RECEIVED AN ERROR MESSAGE INDICATING THAT MY EMAIL ADDRESS HAS ALREADY BEEN REGISTERED

You have already used this email address. Try logging in again, using the correct email and password. Or please try again with a different email.

I WANT TO RESET MY PASSWORD ON www.retailsearch.it

Please link on Log In on the homepage. Under the Log In section there is a link with "Forgotten password". Please note that this link will only work if the account has already been confirmed before.

I HAVE NOT RECEIVED MY CONFIRMATION EMAIL AFTER HAVING CREATED AN ACCOUNT ON www.retailsearch.it

The automatic email can be identified as a spam by your email provider. Please check your spam folder in your email account.

THE LINK IN MY CONFIRMATION EMAIL DOESN’T WORK

When you create an account on www.retailsearch.it you will receive an email with a link that needs to be clicked in order to confirm your account. If you have difficulties opening this link automatically, try copying and pasting the address directly on your browser.

HOW CAN I UPDATE MY INFORMATION ON www.retailsearch.it?

Once you have logged in, please click in the section "my data" and update your details.

I AM A FIREFOX (MOZILLA) USER AND I HAVE BEEN ASKED FOR A SSL CERTIFICATE

If you agree to manually download then you will be able to continue using the website.

I HAVE RECENTLY VISITED THE WEBSITE BUT I HAVE A PROBLEM VIEWING THE PAGES CORRECTLY

We are updating our website www.retailsearch.it which means you need to clear your cookies (please find instructions on how to clean your cookies in your browser).

I FORGOT MY USERNAME- HOW CAN I LOG IN?

Your username is your email address with which you registered.

I FORGOT MY PASSWORD- HOW CAN I LOG IN?

In the main opening page there is a link with "Forgotten Password?", which will allow you to reset your password.

  CANDIDATES:


HOW CAN I SEND MY CV AND INCLUDE IT THE RETAIL SEARCH DATABASE?

You must register on our website in the section "Registration" and create a Username (your email address) and Password.

HOW CAN I APPLY TO AN ONLINE POSITION?

Please click on Current Jobs

HOW CAN I UPDATE MY CV?

You must log in your private account using your username and password.

I FORGOT MY PASSWORD - HOW CAN I LOG IN?

In the main opening page there is a link with "Forgotten Password?", that will allow you to reset your password.

HOW CAN I CHANGE MY PASSWORD OR EMAIL ADDRESS?

Once you have logged in please click in the section "My data" and update your details

I KEEP GETTING AN ERROR MESSAGE- TO WHOM SHOULD I WRITE?

Please send an email to info@retailsearch.it specifying the exact problem or the error message.

DOES MY ACCOUNT EXPIRE?

Your account has no expiration date.

I AM SEEKING AN INTERNATIONAL OPPORTUNITY – CAN RETAIL SEARCH HELP?

Absolutely. We have a team of expert consultants. Thanks to our international experience, we can help you find the appropriate role for your international career. You can also check all the job offers directly online.

I HAVE A PROBLEM UPLOADING MY CV

The most common problem in regards to uploading a CV is a problem with the format. Please assure that:
- Your CV is .doc, .rtf or .txt
- The extension to your CV is not in uppercase .DOC but lowercase .doc
- Your CV should not exceed the limit of 500kb

  COMPANIES:


HOW CAN I ASK FOR HELP IN FILLING A SPECIFIC POSITION TO RETAIL SEARCH SRL?

You can contact us at our offices in Milan: 02/77331600 and speak to Linda Rossi or Francesca Aveta (Retail Search Srl. Partners) who are happy to fulfill your needs.

You can also send a direct email to: aziende@retailsearch.it
 
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