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| ADVERTISEMENTS N° 2406 |
TYPE OF WORK |
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| COMPANY: Luxury |
| PUBLISHED: 20/02/2025 |
| COUNTRY: Milano |
| DISTRICT: Milano (MI) |
| REGION: Lombardia |
| FROM: 20/02/2025 |
| TYPE OF CONTRACT: |
| POSITION: HUMAN RESOURCES - Training Manager |
| GROSS ANNUAL SALARY: |
| BELONGING'S AREA: Human resources |
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| COMPANY DESCRIPTION |
On behalf of a luxury beauty&fragrances company we are looking for a GLOBAL TRAINER.
Mission & Responsibilities
The Global Trainer is responsible for the implementation of the Training Program, creating offline and online strategical actions in line with HQ guidelines and ensuring excellent & innovative customer service to contribute to the market share evolution.
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| IDEAL CANDIDATE PROFILE |
As part of the Retail Excellence Team, the key responsibilities are:
• Contribute to business development in cooperation with marketing and sales team
• Adapts the training modules and be creative in inventing new way for training delivery
• Maintain a strong continuous relationship, supervised by the Global Training Manager, with local markets, supporting them in TTT sessions, Induction and implementation of the 360° activations in the local top stores
• Deliver training programs in the classroom ww and allocate team resources
• Liaise with commercial team to offer both an adapted expertise program as well as on-going novelty training, on field, in classroom
• Creation and implementation of Training Module
• Overview the Masterclass project delivered in the most important key stores
• Track field training actions
• Be proactive in proposing actions to improve service
Requirements
• Experience in training including delivery of training (experience within the cosmetic industry and/or retail would be a plus)
• Experience in Blended Learning, Virtual Classroom, E-learning Platform
• Experience in sales training in retail environment
• Agility to work in a complex and global environment
• Willing to travel WW
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