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| ANNUNCIO N° 1122 |
TIPOLOGIA DI LAVORO |
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| AZIENDA: Luxury |
| PUBBLICATO: 18/05/2023 |
| CITTA': Milano |
| PROVINCIA: Milano (MI) |
| REGIONE: All |
| A PARTIRE DA: 28/03/2023 |
| TIPO DI CONTRATTO: Indeterminato |
| POSIZIONE: RETAIL - Sales Assistant |
| RETRIBUZIONE ANNUA LORDA: |
| SETTORE DI APPARTENENZA: Retail |
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| DESCRIZIONE AZIENDA |
| We are currently seeking a Client Advisor - CRM Ambassador who will report to the Store Manager as part of our dynamic team in our Boutique in Milan |
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| PROFILO DEL CANDIDATO IDEALE |
As Client Advisor is entrusted with the mission to advise clients on collections and shares their passion for the brand. As CRM Ambassador is able to provide more solutions to clients in terms of sales channel offered, embracing new technologies.
Key Accountabilities
SALES PERFORMANCE
Finalizes sales targets achievements in line with Company strategy
Efficiently manages time to accomplish the tasks assigned
CLIENT EXPERIENCE
Creates an engaging and emotional client experience offering the best-in-class service, in line with the brand
Collects and updates client information to ensure an efficient use of CRM
Embraces the clienteling culture of building strong and long-term relationship with clients
STYLING
Understands luxury, the collections and fashion trends
Works on silhouettes, brings alternative items to get clients to discover more about the collection
With the creative vision in mind, confidently advices clients as to how they can style the pieces
STORE OPERATIONS
Knows and applies company policies, procedures and guidelines
Keeps the stock tidy, knows and monitors stock deliveries and availabilities, communicates in a timely manner out of stock merchandise and any other useful information
Previous experience of 2 years in similar role in Fashion & Luxury contexts
Excellent client service attitude and omnichannel approach
Excellent communication and empathic skills
Good team player
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